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Can You Call Shopify?

Last updated on October 1, 2022 @ 2:47 pm

Shopify is one of the most popular eCommerce platforms in the world, powering over 1 million businesses in 175 countries. And while it’s easy to use and has a ton of features, sometimes you need a little help from a human. That’s where Shopify support comes in.

Shopify has an amazing support team that is always available to help you with any questions or issues you may have. You can contact them 24/7 via email, live chat, or phone.

Email:
The fastest way to get in touch with Shopify is through email. You can email them at support@Shopify.com and they will typically reply within an hour or two.

PRO TIP: If you are thinking about calling Shopify customer service, be warned that it is not possible to reach them by phone. The company does not have a customer service number that you can call. The only way to contact Shopify is through their online support center.

Live chat:
If you need help right away, you can also chat with a Shopify expert through their live chat feature. Just log in to your Shopify account and click on the “Help” button in the bottom-right corner. Then, click on the “Chat with us” button and someone will be there to assist you shortly.

Phone:
You can also call Shopify at 1 (888) 646-3579. However, keep in mind that phone support is only available from 4am to 8pm EST Monday-Friday, and from 4am to 6pm EST on weekends.

Overall, Shopify has an excellent support team that is always available to help you with any questions or issues you may have. Whether you need help via email, live chat, or phone, they will be there for you 24/7.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.