If you’re not happy with a purchase from Canva, we’re here to help. You can get a refund for your Canva purchase within 60 days of the transaction.
To get a refund, please contact our support team. We’ll review your request and, if approved, process your refund within 7-10 business days.
What if I paid with PayPal?
If you paid with PayPal, you’ll need to request a refund through PayPal. We’ll process the refund on our end, but it may take PayPal up to 10 business days to reflect the refund in your account.
I accidentally paid for Canva Pro. Can I get a refund?
Yes, we can refund accidental Pro purchases as long as you contact us within 60 days of the transaction. Please note that we can only offer one refund per person and per household.
Can I get a refund for a Canva print order?
Unfortunately, we cannot issue refunds for Canva print orders. Once an order is placed, it immediately goes into production and cannot be canceled. We do offer a satisfaction guarantee on all print orders, so if you’re not happy with your purchase, please contact our support team and we’ll work with you to make things right.
Can I get a refund for a Canva gift card?
Unfortunately, we cannot issue refunds for Canva gift cards. Gift cards are non-refundable and non-returnable. We do apologize for any inconvenience this may cause.
In short, yes – you can get a refund from Canva within 60 days of making your purchase. To do so, simply contact our support team and they will review your request.
PRO TIP: If you are not happy with your purchase from Canva, we recommend reaching out to their customer support team to see if a refund is possible. However, we cannot guarantee that you will be able to get a refund.
7 Related Question Answers Found
As a general rule, no. Canva does not offer refunds for any reason. This includes if you accidentally purchase the wrong product, or if you change your mind after making a purchase.
If you’re not happy with a Canva design, you may be able to get a refund. Here’s what you need to know. What is Canva?
If you’re not happy with a Canva purchase, you can request a refund within 60 days of the transaction. Canva offers refunds for annual subscription plans, Canva Pro subscriptions, and Canva for Enterprise plans. Here’s what you need to know about getting a refund from Canva.
If you’re not happy with your Canva subscription, you can cancel it at any time and receive a full refund. Simply contact Canva’s support team within 30 days of purchase, and they will process the refund for you. One of the missions and visions of Canva is to make its customers happy with their purchases.
As a rule, you can get a refund on your Canva subscription within 14 days of purchase. You will need to contact Canva’s customer support to request a refund and provide your order number. If you cancel your subscription before the end of the 14-day refund period, you will not be charged for future months.
As a Canva subscriber, you may be wondering if you can get a refund if you cancel your subscription. We’ll answer that question for you here. Canva offers two types of subscriptions – monthly and annual.
If you’re not happy with a purchase from Canva, we’re here to help! We offer a 100% satisfaction guarantee on all of our products, so if you’re not happy with your purchase, please let us know and we’ll refund your money. Here’s how it works:
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