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Can You Get a Refund From Fiverr if Not Satisfied?

Last updated on November 26, 2022 @ 11:46 am

If you’re not happy with a Fiverr purchase, can you get a refund? It’s a valid question to ask, particularly given that Fiverr is a digital marketplace and all sales are final.

Here’s what you need to know about getting a refund on Fiverr.

Fiverr’s Refund Policy

Fiverr has a pretty straightforward refund policy. If you’re not happy with a purchase, you have 14 days to request a refund. To do so, you’ll need to contact customer support and explain the issue.

If your request is approved, you’ll receive a full refund within 5-7 business days. If it’s denied, you’ll be given the option to dispute the decision with Fiverr’s customer service team.

PRO TIP: If you are not satisfied with your purchase from Fiverr, you may be eligible for a refund. However, there are some conditions that must be met in order for a refund to be processed. For example, you must request a refund within 14 days of the purchase date, and you must have not used the purchased service. Additionally, the refund request must be approved by Fiverr before any money is refunded.

What if My Refund is Denied?

If your refund request is denied, it’s likely because Fiverr believes that the gig was completed as promised. This is often the case when buyers don’t provide enough information about what they’re looking for or when there’s a misunderstanding about the scope of work.

In these cases, your best bet is to reach out to customer service and try to resolve the issue. If you’re still not satisfied, you can always leave a negative review for the seller. This will notify other buyers about your experience and may encourage them to be more cautious when considering that particular seller in the future.

Conclusion

Can you get a refund from Fiverr if you’re not satisfied? Yes, but only if you request it within 14 days of purchase and your request is approved by customer service. If your request is denied, you can try to dispute the decision or leave a negative review for the seller.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.