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Does Shopify Send Transactional Emails?

Last updated on October 2, 2022 @ 3:27 am

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.

One of the features that Shopify offers is the ability to send transactional emails. Transactional emails are automatically generated emails that are sent to customers after they complete a certain action, such as making a purchase or signing up for a newsletter.

PRO TIP: Shopify does not send transactional emails by default. If you would like to use Shopify to send transactional emails, you will need to set up an SMTP server.

While Shopify does offer the ability to send transactional emails, there are some limitations to consider. First, Shopify’s transactional emails are only sent to customers who have completed an action on your store – they are not sent to your entire customer list.

Second, Shopify’s transactional emails are not customizable – you cannot add your own branding or alter the look and feel of the email. Finally, Shopify’s transactional emails can only be sent to customers who have opted in to receive them – you cannot force customers to receive these emails.

Despite these limitations, Shopify’s transactional email feature can be a valuable tool for businesses of all sizes. If you are looking for an easy way to stay in touch with your customers and keep them updated on their recent purchase or sign-up, then Shopify’s transactional email feature is worth considering.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.