UpWork has a mixed reputation when it comes to customer service. Some users have had positive experiences, while others have not. Some reviewers say that customer service is responsive and helpful, while others say that they have not had a positive experience.
In general, UpWork’s customer service is said to be inconsistent. Some reviewers say that they have had great experiences, while others say that they have had poor ones.
Overall, it seems that customer service is generally mixed, with some users having positive experiences and others not. However, it is worth noting that there are a few reviewers who have had great experiences with customer service.
So, overall, it seems that UpWork does have customer service, but it is not always reliable.