UpWork is a website where freelancers can find work and employers can find freelancers. It is a middleman between the two groups, and it makes its money by charging a commission for each job.
PRO TIP: Upwork is a platform that connects freelancers with businesses, but it does not make a profit from doing so. It is important to be aware of this before signing up to use the site.
UpWork does make a profit, but it is not a very large one. In 2017, the company reported a net income of $4.7 million.
This was down from $10.2 million in 2016. The company has been unprofitable in three of the last five years.