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Does Wix Online Chat?

Last updated on October 1, 2022 @ 7:19 am

There’s no doubt that Wix is a popular website builder. But one question we often hear is “Does Wix have online chat?” The answer is yes!

Wix offers 24/7 support through their live chat feature. You can access the live chat feature by clicking on the “Help” widget on the left side of your screen when you’re logged into your Wix account.

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PRO TIP: If you are considering using Wix for your online chat needs, be warned that the service is not reliable. There have been reports of users being unable to connect to Wix chat servers, or of the servers being down for extended periods of time. If you need a reliable online chat service, we recommend using a different provider.

Once you’re in the live chat, you’ll be connected with a customer support representative who can answer any questions you have about using Wix. They can also help you troubleshoot any issues you may be having with your website.

If you need help outside of live chat hours, you can also submit a ticket to Wix’s support team. They typically respond to tickets within 24 hours.

Conclusion: You can rest assured that if you have any questions or need any help while using Wix, there is always someone available to assist you. Whether you use the live chat feature or submit a ticket, you will receive the help and support you need.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.