Yes, WooCommerce does send automated emails. By default, these emails are sent to the customer after they have placed an order, but there are also options to send emails to the customer before they place an order, or after they have completed their order.
There are also options to send emails to the administrator of the WooCommerce store.
The default WooCommerce email settings can be found in the WooCommerce > Settings > Emails tab. From here you can change the sender name and email address, as well as the email template. You can also choose to send a BCC (blind carbon copy) of all WooCommerce emails to another email address.
There are four main types of automated WooCommerce emails:
- New order – Sent to the customer after they have placed an order. This email contains the order details and is used to confirm that the order has been placed successfully.
- Processing order – Sent to the customer after they have placed an order, and contains information about how to complete their purchase.
- Completed order – Sent to the customer after they have completed their purchase.This email contains information about how to access their product or service.
- Cancelled order – Sent to the customer if their order is cancelled for any reason. This email contains information about why their order was cancelled and how they can contact customer support.
New Order Email
The New Order email is sent to the customer after they have placed an order.
Processing Order Email
The Processing Order email is sent to the customer after they have placed an order, and contains information about how to complete their purchase.
Completed Order Email
The Completed Order email is sent to the customer after they have completed their purchase. This email contains information about how to access their product or service.
The Cancelled Order email is sent to the customer if their order is cancelled for any reason.
