Website Building » WooCommerce » Does WooCommerce Send Email?

Does WooCommerce Send Email?

Last updated on October 1, 2022 @ 5:25 pm

WooCommerce is a popular eCommerce platform that allows businesses to sell products and services online. A key part of any online business is the ability to send emails to customers. WooCommerce includes built-in support for sending emails, but there are some important things to know before using it.

One of the most important things to know about WooCommerce email is that it uses the WordPress mail function. This means that your emails will be sent using the same method as your WordPress site. If you’re not sure how your WordPress site is configured, contact your host or ask a developer for help.

PRO TIP: If you are planning to use WooCommerce to send emails, be aware that there are some potential problems that could occur. First, WooCommerce does not have its own built-in email system, so you will need to use a third-party service like MailChimp or Constant Contact. Additionally, WooCommerce’s email templates are not as customizable as some other platforms, so you may need to hire a designer to create custom templates for your WooCommerce store. Finally, be sure to test your email system thoroughly before launch to avoid any potential customer service issues.

Another thing to keep in mind is that WooCommerce email is not intended for transactional messages. These are messages that are sent after a customer completes an action, such as making a purchase or signing up for a newsletter. For transactional messages, you should use a service like Mandrill or SendGrid.

WooCommerce email can be a great way to stay in touch with your customers, but it’s important to understand how it works before using it. If you have any questions, be sure to ask a developer or contact your host for help.

In conclusion, WooCommerce does send emails however it is important to note that transactional messages are not meant to be sent through this method and another system should be used instead.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.