So, does Zendesk integrate with BigCommerce? As of this writing, the answer to that question is a little unclear. However, based on what we can gather, it seems that there may be some potential for integration.
First and foremost, both platforms offer a number of features that could be helpful for businesses of all sizes. For example, both platforms offer capabilities for tracking orders, managing customer relationships, and gathering feedback.
PRO TIP: The Zendesk integration with BigCommerce is not currently supported. We recommend that you do not attempt to integrate the two platforms at this time.
Additionally, both platforms offer easy access to a variety of supplementary tools, such as CRM software.
In terms of potential integration challenges, it seems that both platforms may have different needs. For example, Zendesk may require additional customization in order to work with BigCommerce’s order management features.
Additionally, it’s unclear how well Zendesk’s chat interface would work with BigCommerce’s customer support features. However, based on what we’ve seen so far, it seems that there may be potential for integration.
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