Adding a refund policy to your Shopify store is a great way to build trust with your customers and let them know that you’re committed to providing them with a positive shopping experience. There are a few different ways that you can add a refund policy to your store, and we’ve outlined the steps for each method below.
Option 1: Add a link to your refund policy in your store’s footer
The first option is to add a link to your refund policy in the footer of your store. This is a great way to make sure that your customers can always find your policy, no matter where they are on your site. To do this, simply follow these steps:
1. Go to Online Store > Themes.
2. Find the theme you want to edit and click Edit code.
3. In the Layout section, click on theme.liquid.
4. Find the
tag and add the following code before it:
Refund Policy
5.
Click Save.
Option 2: Add a link to your refund policy in your checkout
Another option is to add a link to your refund policy in the checkout of your store. This is a great way to make sure that your customers see your policy before they complete their purchase. To do this, simply follow these steps:
1. Go to Settings > Checkout.
2. In the Order processing section, find the Additional scripts box and add the following code:
(function () { var policiesLink = '<a href="' + window.location.origin + '/pages/refund-policy">' + 'Refund Policy' + '</a>'; $('.additional-checkout-buttons__content').append(`<div class="additional-checkout-buttons__button">${ policiesLink }</div>`); })();
(3) Click Save.