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How Do I Add a Return Policy on Shopify?

Last updated on October 2, 2022 @ 1:57 am

Adding a return policy to your Shopify store is a great way to give customers peace of mind and build trust. It’s also a good way to manage customer expectations. Here are some things to keep in mind when creating your return policy:

– Be clear and concise
– Make sure it’s easy to find
– Use positive language
– Offer alternatives to returns (such as exchanges)
– Provide contact information

Here’s how to add a return policy to your Shopify store:

PRO TIP: If you are planning to add a return policy to your Shopify store, there are a few things you should keep in mind. First, make sure that your return policy is clear and concise. Second, be aware of the potential fees associated with returns, and third, consider offering free returns to customers.

1. From your Shopify admin, go to Online Store > Preferences. 2. In the Order Processing section, click Add a new policy. 3. Enter a name for your policy, such as “Returns” or “Refunds”.

4. In the Policy Details section, enter the details of your return policy. Be sure to include any relevant information, such as time limits, restocking fees, and so on. 5. When you’re done, click Save.

Your return policy will now be displayed on your store’s checkout page. Keep in mind that you can always edit or delete your policy at any time by going back to Online Store > Preferences.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.