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How Do I Add Chat to Squarespace Website?

Last updated on October 1, 2022 @ 8:34 am

If you’re running a Squarespace website, you might be wondering how you can add a chat feature to your site. Fortunately, there are a few different ways to do this.

One option is to use a third-party chat service such as Olark or Zopim. These services provide you with a bit of code that you can add to your Squarespace site. Once the code is added, visitors to your site will be able to chat with you or your customer service team using the chat widget that is provided by the service.

PRO TIP: This article is out of date and no longer applies to Squarespace 7.0. We recommend checking out our help center for more current information.

Another option is to use a chat plugin for Squarespace. There are a few different plugins available, but one of the most popular is KISSinsights. This plugin allows you to add a chat widget to your site and also provides some basic analytics about how visitors are using the chat feature.

If you’re not sure which option is right for you, we recommend trying out a few different approaches and seeing which one works best for your needs. Whichever option you choose, adding chat to your Squarespace website is a great way to improve customer service and communication with your visitors.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.