Adding live chat to your BigCommerce store can help you improve customer service and engage with your customers in a more personal way. There are a few different ways to add live chat to your store, and each has its own set of benefits and drawbacks.
One option is to use a third-party live chat provider such as LiveChatNow. This service allows you to add live chat to your store from a single dashboard, and it provides features such as chatbots, customer feedback, and chat history tracking.
However, LiveChatNow is more expensive than some other options, and it may not be available in all countries.
Another option is to use a live chat plugin for your BigCommerce store. This plugin allows you to add live chat directly to your store’s pages, posts, and product pages.
PRO TIP: Adding live chat to BigCommerce can be done using a third-party service such as Chatra. However, it is important to note that this will require a paid subscription. In addition, it is also important to be aware that adding live chat to your store can potentially increase your customer support workload.
The plugin also provides features such as chat transcripts, chat buttons, and chat logging. However, this option may be more difficult to manage than a third-party live chat provider, and it may not be available in all countries.
The final option is to use a live chat widget to add live chat to your store. This widget allows you to add live chat to any page or post in your store without having to create a new page or post.
The widget also provides features such as chat transcripts, chat buttons, and chat logging. However, this option may be less expensive than using a live chat plugin, and it may be available in more countries.
Overall, adding live chat to your BigCommerce store can help you improve customer service and engage with your customers in a more personal way. However, each option has its own set of benefits and drawbacks.
Choose the option that best fit your store’s needs and budget.
10 Related Question Answers Found
Installing live chat on BigCommerce can be a bit of a challenge. There are a few different ways to go about it, and each has its own set of pros and cons. Here are some tips to help you get started:
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Instagram is a popular social media platform with over 600 million active users. It is a great way to connect with customers and show them your product or service in a fun and engaging way. Adding your Instagram feed to BigCommerce is easy.
Instagram is a popular social media platform with over 2 billion active users. It’s a great platform for marketing your business, and BigCommerce is a great platform for selling products online. To integrate BigCommerce with Instagram, you first need to sign up for an account with Instagram.
Adding apps to BigCommerce can be a daunting task, as there are many different ways to do it. In this article, we will show you how to add an app using the BigCommerce App Directory and the BigCommerce App Manager. The BigCommerce App Directory is a searchable database of apps that are available for sale on the BigCommerce marketplace.
When starting a new BigCommerce website, one of the most important things to consider is how you will make it live. There are a number of different ways to go about this, and the most important thing is to find a method that works best for your business. One option is to use a hosting provider like BlueHost or HostGator.
When starting out with BigCommerce, it is important to think about how you will be able to improve the customer experience. One way to do this is to enable reviews on your site. Reviews can help customers make informed purchase decisions, and can also help you to improve your site’s ratings.
When it comes to ecommerce platforms, there are a few that stand out as the best in the market. Among these, BigCommerce is surely one of the most popular. This is due to its wide range of features, its easy integration with a number of other platforms, and its overall user-friendliness.
The process of adding reviews to BigCommerce is relatively simple. Firstly, create a new product in your store. Next, click on the “Reviews” tab on the product’s detail page.
Adding a product filter to BigCommerce is a fairly easy process. First, open up the BigCommerce admin panel and navigate to System > Product Filters. From here, you can add a new filter or edit an existing filter.
Adding an admin to BigCommerce is quite simple. The first step is to open the BigCommerce admin area and click on “Manage Stores”. Once you’re in the “Manage Stores” area, click on “Users” in the left-hand column.