If you’re like most people, you probably use Squarespace to build a website for your business. And if you’re like most business owners, you want to provide excellent customer service.
One of the best ways to do this is by offering live chat on your website. Live chat allows visitors to your website to chat with you in real-time, which can help answer their questions and resolve their problems quickly and easily.
Adding live chat to Squarespace is a simple process that can be done in just a few minutes. First, you’ll need to create an account with a live chat service like Tawk.to or Chatfuel. Once you’ve done that, you can generate a code snippet that you’ll need to add to your Squarespace website.
PRO TIP: If you are considering adding live chat to your Squarespace site, there are a few things you should be aware of. First, live chat can be a great way to improve customer service and sales, but it can also be a major drain on your time and resources if not managed properly. Make sure you have the staff and infrastructure in place to handle an increase in customer inquiries before enabling live chat on your site. Secondly, live chat can be a great way to collect customer feedback and data, but it should not be used as a replacement for traditional forms of customer feedback such as surveys or phone calls. Used properly, live chat can be a valuable tool for your business.
To add the code snippet, simply go to the “Settings” tab in your Squarespace account, click on “Advanced”, and then paste the code into the “Code Injection” box. Once you’ve done that, save your changes and you’re all set! Your live chat widget will now appear on your website.
If you’re not sure how to use live chat or what kind of questions to ask your visitors, don’t worry – there are plenty of resources available online that can help you get started. And if you ever have any questions, our team at Chatfuel is always happy to help!
How Do I Add Live Chat to Squarespace?
If you’re not sure how to use live chat or what kind of questions to ask your visitors, don’t worry – there are plenty of resources available online that can help you get started. And if you ever have any questions, our team at Chatfuel is always happy to help!
7 Related Question Answers Found
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