Are you a Shopify merchant who also uses Zendesk? If so, you’re in luck!
There is a native integration between the two platforms that makes it easy to connect your Shopify account to Zendesk. In this article, we’ll show you how to add Zendesk to your Shopify account.
First, you’ll need to log in to your Shopify account and go to the ‘Apps’ section. From there, search for ‘Zendesk’ in the app store and install the app.
Once the app is installed, you’ll be prompted to enter your Zendesk subdomain. Enter your subdomain and click ‘Continue’.
Next, you’ll need to enter your Zendesk login credentials. Once you’ve entered your login credentials, you’ll be asked to choose which Zendesk groups you want to import into Shopify. Select the groups that you want to import and click ‘Continue’.
Finally, you’ll be asked to choose which Shopify collections you want to import into Zendesk. Select the collections that you want to import and click ‘Install App’.
That’s it! You’ve successfully connected your Shopify account to Zendesk.
If you ever need to disconnect your Shopify account from Zendesk, simply go back to the ‘Apps’ section of your Shopify account, click on the ‘Zendesk’ app, and then click ‘Uninstall’.
PRO TIP: If you are considering adding Zendesk to your Shopify account, be aware that there are some potential risks. First, Zendesk is a third-party service, which means that if something goes wrong with their service, your Shopify account could be affected. Secondly, because Zendesk is a paid service, there is a monthly fee that you will need to pay in order to keep using it. Finally, because Zendesk integrates with Shopify, if you ever decide to cancel your Shopify account, you will also need to cancel your Zendesk account in order to avoid being charged for both services.
Adding Zendesk to your Shopify account is a great way to streamline your customer support process. The native integration between the two platforms makes it easy to connect your Shopify account to Zendesk, and gives you the ability to import your Shopify collections into Zendesk. So if you’re a Shopify merchant who also uses Zendesk, be sure to follow the steps in this article so that you can take advantage of this great integration!
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