If you’re not happy with a Canva purchase, we’re here to help! You can cancel your purchase within 14 days of the transaction date and receive a full refund. Here’s how:
First, log in to your Canva account and go to the Payments page. Then, click on the Cancel button next to the relevant purchase. Finally, click on the Confirm cancellation button to complete the process.
Please note: If you cancel a Canva Pro subscription, you will still have access to your Pro features until the end of your current billing cycle.
If you need any further assistance, our Customer Happiness team would be more than happy to help out!
How Do I Cancel a Canva Purchase?
If you’re not happy with a Canva purchase, you can cancel your purchase within 14 days of the transaction date and receive a full refund. Here’s how:
First, log in to your Canva account and go to the Payments page. Then, click on the Cancel button next to the relevant purchase. Finally, click on the Confirm cancellation button to complete the process.
Please note: If you cancel a Canva Pro subscription, you will still have access to your Pro features until the end of your current billing cycle.
If you need any further assistance, our Customer Happiness team would be more than happy to help out!
