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How do I cancel my BigCommerce account?

Last updated on September 25, 2022 @ 1:06 am

If you no longer need or want your BigCommerce account, there are a few ways to cancel it.

If you have an account password, you can log in to your account and click on the Account link in the top navigation bar. On the Account page, you will find the Cancel Account button in the bottom right corner.

PRO TIP: If you are thinking about cancelling your BigCommerce account, please be aware that you will lose access to all of your data and content. Additionally, you will not be able to reinstate your account once it has been cancelled.

If you do not have an account password, you can cancel your account by emailing support@BigCommerce.com.

In the subject line of your email, you should include the phrase “Cancel My Account.” Your email should also include your full name, email address, and the reason you are canceling your account. .

If you have not used your account in over 180 days, you can cancel your account by emailing support@BigCommerce.com and including the phrase “Cancel My Account” in the subject line.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.