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How do I cancel my BigCommerce free trial?

Last updated on September 25, 2022 @ 1:31 am

If you’re unhappy with your BigCommerce free trial, you have several options. You can cancel your subscription entirely, or you can reduce your subscription period.

You can also cancel your free trial if you’ve already used it. Here’s how to do each:.

1. Cancel your subscription entirely

To cancel your subscription entirely, sign in to your BigCommerce account and navigate to the Orders & Subscriptions page. Under the My Subscriptions heading, click Cancel Subscription.

You’ll be prompted to confirm your decision.

2. Reduce your subscription period

If you’re unhappy with your free trial but want to continue using BigCommerce, you can reduce your subscription period. To do this, sign in to your account and navigate to the Orders & Subscriptions page.

PRO TIP: If you cancel your BigCommerce free trial, you will no longer have access to the features and benefits of the platform. Additionally, any data or information you have entered into the system will be lost and cannot be recovered.

Under the My Subscriptions heading, click on the blue icon next to your subscription period. You’ll be able to reduce or cancel your subscription period in full or in part.

3. Cancel your free trial if you’ve already used it

If you’ve already used your free trial, you can cancel it by signing in to your account and navigating to the Orders & Subscriptions page. Under the My Subscriptions heading, click on the blue icon next to your trial period.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.