Website Building » BigCommerce » How do I cancel my BigCommerce store?

How do I cancel my BigCommerce store?

Last updated on September 25, 2022 @ 1:31 am

Cancelling a BigCommerce store can be done in a few different ways. The most common way is to cancel the store through the BigCommerce website. If the store is linked to a BigCommerce account, the account can be cancelled through the account settings.

PRO TIP: If you are considering cancelling your BigCommerce store, please be aware that there are a few things you need to do in order to ensure that your data is properly backed up and that you will not lose any important information. Before taking any action, we strongly recommend that you contact our support team so that we can assist you through the process and answer any questions you may have.

If the store is not linked to a BigCommerce account, the store can be cancelled by emailing support@BigCommerce.com.

Once the store is cancelled, all orders that have been placed will be cancelled and the associated revenue will be refunded to the customers. It is important to note that any customizations that have been made to the store, such as adding products, products descriptions, or custom shipping options, will not be saved and must be re-done after the store has been cancelled.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.