If you have ever created an order on BigCommerce, you may have noticed a “checkout ID” field in the order form. This field is used to track the order in BigCommerce’s system. You can check your checkout ID by logging in to your BigCommerce account and clicking on “My Account” in the top right corner of the website. Under “Your Orders,” you will see a list of all your orders.
PRO TIP: If you are unsure of your BigCommerce checkout ID, it is best to contact customer support for assistance. Providing your BigCommerce checkout ID to an unauthorized party could result in fraud or theft.
Click on the order you want to view information about, and under the “Details” tab, you will see the “Checkout ID” field. This field will show the order’s unique identifier. If you have any questions about checking your checkout ID, or need assistance with any other part of your order, please contact BigCommerce customer support.
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2.
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