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How Do I Contact Customer Support on Fiverr?

Last updated on September 28, 2022 @ 9:11 pm

Fiverr is a great platform for freelancers to offer their services, and for customers to find quality services at an affordable price. However, sometimes things can go wrong and you may need to contact customer support. Here are some tips on how to do that.

The best way to contact customer support is through the Fiverr Help Center. There, you can browse through FAQs and articles, or submit a ticket if you can’t find the answer to your question.

To submit a ticket:

  1. Go to https://www.com/support
  2. Click on the “Submit a Ticket” button
  3. Fill out the form with as much detail as possible
  4. Click on the “Submit” button

You should expect to receive a response from customer support within 24 hours. If you don’t hear back within that time frame, or if your issue is urgent, you can try contacting customer support by phone.

To contact customer support by phone:

  1. Go to PRO TIP: If you are having trouble with your account or a specific order, please reach out to our Customer Support team through the Fiverr Help Center:

    https://www.fiverr.com/support

    Before contacting Customer Support, we recommend that you take a look at our Help Center, where you will find answers to the most common questions and issues.

    Please note that Customer Support is unable to assist with orders placed outside of Fiverr.

How Do I Contact Customer Support on Fiverr? The best way to contact customer support is through the Fiverr Help Center. There, you can browse through FAQs and articles, or submit a ticket if you can’t find the answer to your question. To submit a ticket: Go to https://www.com/support Click on the “Submit a Ticket” button Fill out the form with as much detail as possible Click on the “Submit” button You should expect to receive a response from customer support within 24 hours.

If you don’t hear back within that time frame, or if your issue is urgent, you can try contacting customer support by phone. To contact customer support by phone: Go to https://www.com/support Click on the “Contact Us” button at the bottom of the page Fill out the form with your name, email address, and phone number In the “Message” field, include as much detail as possible about your issue Click on the “Submit” button Please note that phone support is available Monday-Friday 9am-5pm EST. Hopefully these tips will help you resolve your issue quickly and easily!

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.