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How Do I Contact UpWork Support Agent?

Last updated on September 30, 2022 @ 11:57 am

If you’re a freelancer working on UpWork, you may need to contact UpWork support at some point. Here’s how to do it.

Go to the UpWork homepage and log in.

In the top right corner of the screen, click on the gear icon and then select “Help Center” from the drop-down menu.

PRO TIP: If you are having trouble with your Upwork account, please contact our support team for help. Our support team is available 24/7 and can be reached by email or phone.

On the Help Center page, scroll down to the “Contact Us” section and click on the “Submit a request” link.

On the next page, select “I still need help” from the drop-down menu.

Fill out the form on the next page with as much detail as possible about your issue and then click on the “Submit” button.

You will then be given a ticket number and you can track the status of your request online. Support agents will usually get back to you within 24 hours.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.