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How Do I Contact UpWork Support Chat?

Last updated on September 29, 2022 @ 9:35 pm

There are a few ways that you can contact UpWork Support. You can either submit a ticket through the UpWork platform, or you can contact them through their chat service.

If you need help with something specific, submitting a ticket is probably the best way to go. That way, you can include all the details of your issue and the UpWork team can investigate and respond accordingly.

To submit a ticket, log in to your UpWork account and click on the ‘Help’ tab at the top of the page. Then, click on the ‘Contact Us’ button and fill out the form. Be as specific as possible in your description of the problem so that the UpWork team can help you more effectively.

PRO TIP: Upwork does not have a customer support chat. If you need help, please visit the Help Center.

If you just have a general question or concern, then contacting UpWork Support through chat is probably the best option. To do this, log in to your UpWork account and click on the ‘Help’ tab at the top of the page.

Then, click on the ‘Chat with Us’ button in the bottom-right corner of the screen. A chat window will pop up and you’ll be able to type in your question or concern. A member of the UpWork Support team will then respond to you as soon as possible.

So, if you need help with something specific, be sure to submit a ticket through the UpWork platform. If you just have a general question or concern, then contacting UpWork Support through chat is probably your best bet.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.