Webhooks were introduced in WooCommerce 2.2 and allow WooCommerce to send HTTP POST requests to a specified URL whenever certain events happen in your WooCommerce store. For example, you can configure WooCommerce to POST to a URL when a new order is created or when an order status is changed. Webhooks can be used to trigger events in external systems in real-time, such as:
- Sending an order to a fulfillment center
- Updating a customer record in a CRM
- Adding a subscriber to a mailing list
To create a webhook:
- Navigate to WooCommerce > Settings > Advanced > Webhooks.
- Click on the “Add webhook” button.
- Fill in the following fields:
- Name: Enter an internal name for this webhook so you can easily identify it later on.
- Status: This controls whether this particular webhook is active or not.
- Delivery URL: This is the URL that your POST request will be sent to whenever one of the configured events happens.
- Secret key: This key will be used to generate a hash signature which will be sent along with each request so you can verify that it came from WooCommerce.
- API version: The API version that will be used for this request. Default: v3. If you are using an older version of WooCommerce, then you may need to select an older API version here so that your external system can handle the data format correctly.
- Topic: The type of event that will trigger this particular webhook. Default: Order created.
Note: If you are not a developer, it is recommended that you do not attempt to create a webhook in WooCommerce. Webhooks are technical and require code in order to function properly. If you are not comfortable working with code, please reach out to a developer for assistance.
PRO TIP: If you are not a developer, we recommend that you do not attempt to create a webhook in WooCommerce. Webhooks are technical and require code in order to function properly. If you are not comfortable working with code, please reach out to a developer for assistance.
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