As a WooCommerce store owner, you’re probably aware that one of the most important aspects of running a successful online business is providing excellent customer service. Part of providing great customer service is ensuring that your customers receive prompt and professional email responses to their inquiries.
While the default WooCommerce customer email template is perfectly fine for most stores, there may be times when you want to customize the template to better match your brand or to provide additional information to your customers. Fortunately, WooCommerce makes it easy to customize the customer email template. In this article, we’ll show you how to customize your WooCommerce customer email template.
To get started, log into your WordPress dashboard and navigate to WooCommerce > Settings. On the Settings page, click on the Emails tab.
On the Emails tab, you’ll see a list of all the different types of emails that WooCommerce can send. For the purposes of this tutorial, we’re going to focus on the New Order email. To customize the New Order email template, click on the Edit button next to New Order.
On the Edit Email page, you’ll see a number of fields that you can edit. The first field is the Email Subject field. This is where you can enter the subject line for the email.
Below the Email Subject field, you’ll see a number of tabs: General, Addresses, Items, and Advanced options. Let’s take a look at each of these tabs and what options they offer.
The General tab allows you to select which order statuses will trigger this email to be sent out. By default, WooCommerce will send this email when an order is placed and when an order is processed. However, you can choose to only send the email when an order is processed by selecting that option from the drop-down menu next to “Send this email when”.
The Addresses tab allows you to specify who should receive this email notification. By default, WooCommerce will send this notification to both the administrator (that’s you!)
and the customer who placed the order. However, you can choose to only send it to one or the other by selecting either “Administrator” or “Customer” from the drop-down menu next to “Send Email Notification To”.
The Items tab allows you to specify which items should be included in this email notification. By default, WooCommerce will include all items in an order in this notification email. However, if there are certain items that you don’t want included in this notification (for example, items that are out of stock), you can deselect them by clicking on their checkboxes under “Include Item Details”.
The Advanced Options tab allows you to specify whether or not certain sections should be included in this email notification. For example, if you don’t want to include shipping information in this notification email, you can deselect the “Include Shipping Information” checkbox under “Advanced Options”.
Once you’ve made all the changes you want, click on the Save Changes button at the bottom of the page and your changes will be saved.
Conclusion:
How Do I Customize My WooCommerce Customer Email? – You can easily customize your WooCommerce customer emails by following these simple steps!
