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How Do I Dispute a Job on UpWork?

Last updated on January 28, 2023 @ 1:42 pm

If you’re a freelancer who’s worked with a client on UpWork, you may occasionally find yourself in a situation where you need to dispute a job.

There are a few different reasons why you might need to dispute a job. Perhaps the client didn’t pay you for your work, or maybe the scope of the project changed and you weren’t able to complete it as originally agreed. Whatever the reason, if you find yourself in a situation where you need to dispute a job, there are a few steps you can take.

First, try to resolve the issue with the client directly. If you’re unable to come to an agreement, then you can file a dispute through UpWork’s dispute resolution process.

To file a dispute, login to your UpWork account and go to the My Jobs tab. Find the job in question and click on the More menu next to it. From there, select Dispute Job.

UpWork will then ask you to select a reason for the dispute and provide any relevant documentation. Once you’ve submitted your dispute, UpWork will review it and mediate between you and the client if necessary.

If you’re still not able to resolve the issue, then you may need to escalate it to arbitration. This is a last resort option and should only be used if all other avenues have been exhausted.

The best way to avoid having to dispute a job is to clearly communicate with your client from the start and throughout the project. Keep detailed records of everything that’s agreed upon so that there’s no confusion later on down the road. By following these tips, hopefully you’ll never have to go through the process of disputing a job on UpWork.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.