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How Do I Email Shopify Support?

Last updated on October 2, 2022 @ 12:36 am

If you’re a Shopify merchant, you may have questions about how to contact Shopify support. Here’s what you need to know.

There are four ways to contact Shopify Support:

1. Live chat: Live chat is the quickest way to get in touch with Shopify support.

To start a live chat, log in to your Shopify admin and click the Help icon in the bottom-right corner. Then, click Contact Shopify support.

2. Email: You can also email Shopify support by clicking the Email us link in the Contact Shopify support page.

3. Twitter: You can tweet your question to @ShopifySupport.

4. Forums: The Shopify forums are a great place to ask questions and get answers from other merchants.

To access the forums, log in to your Shopify admin and click the Help icon in the bottom-right corner. Then, click Visit the forums.

Conclusion:

How Do I Email Shopify Support?

The best way to email Shopify support is by logging into your Shopify account and clicking on the “Help” icon in the bottom right corner. From there, you will be directed to the “Contact Shopify Support” page where you can email them directly.

PRO TIP: Emailing Shopify support may result in your account being suspended or terminated.
Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.