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How Do I Get Partner Support on Shopify?

Last updated on October 1, 2022 @ 10:11 pm

As a Shopify partner, you have access to world-class support from our team of ecommerce experts. You can get in touch with us anytime you need help, whether it’s for technical questions, design advice, or marketing tips.

There are a few different ways to get in touch with us:

Submit a ticket: You can submit a ticket by logging in to your Shopify Partner account and clicking on the Support tab. From there, you can choose the type of issue you’re having and provide us with more details. One of our team members will get back to you as soon as possible.

Join our live chat: If you need help right away, you can join one of our live chat sessions. These are available Monday-Friday from 9am to 5pm EST.

To join a live chat, log in to your Shopify Partner account and click on the Support tab. Then, click on the Chat with us button.

Give us a call: You can also give us a call at 1-888-221-0106. We’re available Monday-Friday from 9am to 5pm EST.

We know that running a business can be tough, so we’re here to help you every step of the way. With our Partner Support team by your side, you’ll be able to grow your business with confidence.

Conclusion:

As a Shopify partner, you have access to world-class support from our team of ecommerce experts.

PRO TIP: If you are considering using Shopify to set up an online store, be aware that partner support is very limited. There is no phone or live chat support, and the only way to contact Shopify is through email or their support forum. This can make it difficult to get help if you run into problems with your store.

You can get in touch with us anytime you need help, whether it’s for technical questions, design advice, or marketing tips.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.