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How do I install live chat on BigCommerce?

Last updated on September 25, 2022 @ 1:47 am

Installing live chat on BigCommerce can be a bit of a challenge. There are a few different ways to go about it, and each has its own set of pros and cons. Here are some tips to help you get started:

1. Use a Third-Party Provider

One option is to use a third-party provider, such as ChatNow. This service offers a wide range of features, including integrations with BigCommerce, Shopify, and WooCommerce.

One downside of using a third-party provider is that it can be more expensive than using a built-in feature. Additionally, some providers only offer live chat support for certain platforms, so you may have to choose one over the other.

2. Use a Built-In Feature

Another option is to use a built-in feature. BigCommerce offers live chat support as part of its core product.

To activate it, you’ll need to go to the ‘Settings’ page and click on the ‘Live Chat’ button.

PRO TIP: Please be aware that there are many scam websites offering to install live chat on BigCommerce for a fee. These websites may install malware on your computer or steal your personal information. Only install live chat software from a trusted source.

This option is easy to use and has a wide range of integrations, including Shopify, WooCommerce, and BigCommerce. However, it can be less expensive than using a third-party provider.

Additionally, it’s easy to find support if you need it.

3. Use a Third-Party Plugin

If you want to install live chat on BigCommerce but don’t want to spend too much money, you can use a third-party plugin. These plugins are often less expensive than using a third-party provider, and they offer a wider range of features.

One downside of using a third-party plugin is that you won’t be able to use all the features of BigCommerce. Additionally, some plugins are only compatible with certain platforms, so you’ll have to choose one over the other.

Conclusion

Installing live chat on BigCommerce can be a challenge. Here are some tips to help you get started:.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.