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How do I live chat on Squarespace?

Last updated on September 24, 2022 @ 10:45 pm

If you’re looking to improve your customer service skills, or simply want to chat with customers on a more personal level, live chat is a great way to go.

To start, you’ll need to sign up for a Squarespace account. Once you have an account, click the “Live Chat” link in the upper right corner of the page.

From there, you’ll be able to select the language you would like to use for your chat session, as well as the country you are located in.

PRO TIP: If you are thinking about using the live chat feature on Squarespace, be aware that there have been reports of people being scammed through this feature. It is advisable to use a different form of communication such as email or phone to avoid being scammed.

After you have completed these steps, you will be brought to the live chat interface. Here, you will be able to chat with customers in real time.

To begin, you will need to type a message into the chat box. After you have typed your message, you will need to press “Send.”

If you would like to stop chatting, you can simply click the “X” in the top right corner of the chat box.

Finally, at the bottom of the chat box, you will be able to write a conclusion to your chat session. This will be helpful if you would like to remember some of the details of your chat session.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.