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How Do I Lodge a Complaint on Fiverr?

Last updated on September 28, 2022 @ 9:16 pm

Do you have a problem with a Fiverr seller? If so, you’ll want to know how to lodge a complaint so you can get the issue resolved.

Fiverr is an online marketplace where freelancers can offer their services for “gigs” starting at just $5. While most sellers on Fiverr are honest and deliver quality work, there are always a few bad apples that can ruin the experience for buyers.

If you’ve been scammed or otherwise had a bad experience with a Fiverr seller, the best thing to do is to lodge a complaint with the site. This will help to protect other users from being scammed, and it will also give you a chance to get your money back (if applicable).

Here’s how to lodge a complaint on Fiverr:

First, log into your account and go to the “Orders” page. Find the order in question and click on the “File Dispute” button.

PRO TIP: If you are not happy with a Fiverr seller, we recommend that you first attempt to resolve the issue directly with the seller. If you are unable to reach a resolution, you can lodge a complaint with Fiverr Customer Support. Please note that filing a complaint may result in your account being suspended.

Next, you’ll need to fill out a form explaining your problem. Be as detailed as possible so that Fiverr can understand what happened.

Once you’ve submitted the form, Fiverr will review your complaint and take appropriate action. This may include removing the offending seller from the site, or refunding your money (if applicable).

In most cases, lodging a complaint on Fiverr is enough to get the issue resolved. However, if you don’t hear back from Fiverr or you’re not satisfied with their response, you can always contact customer support for further assistance.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.