As a Fiverr buyer, you may occasionally need to contact Customer Support for assistance. This can be done easily by submitting a request through the Fiverr website. Here’s how:
First, log in to your Fiverr account and click on the “Support” link in the top right-hand corner of the screen. This will take you to the Support page, where you can view all of your previous support requests and submit a new one.
To submit a new request, click on the “Submit a Request” button. You will then be able to select the category that best describes your issue from the drop-down menu. Once you’ve selected a category, you can provide additional details about your issue in the “Description” field.
First, check the Help Center to see if your question has already been answered. If you can’t find what you’re looking for, then proceed to the next step.
Next, choose the most appropriate category for your issue when submitting a request. This will help customer support resolve your issue more quickly.
Finally, be as detailed as possible in your request. Include all relevant information such as your username, the gig in question, and any screenshots that might be helpful.
If you have any relevant files that would help Customer Support resolve your issue, you can upload them by clicking on the “Upload File” button. Once you’ve provided all of the necessary information, click on the “Submit Request” button to submit your request.
Customer Support will then review your request and get back to you as soon as possible. In most cases, they will be able to resolve your issue within a few hours. However, if they need more time to investigate your issue, they will let you know and keep you updated on their progress.
Conclusion: How Do I Make a Support Request on Fiverr?
It’s easy to make a support request on Fiverr! Just log in to your account and click on the “Support” link in the top right-hand corner of the screen.
Then, click on the “Submit a Request” button and fill out the form with all of the relevant details about your issue. Once you’ve submitted your request, Customer Support will review it and get back to you as soon as possible.
