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How Do I Offer Free Returns on Shopify?

Last updated on October 1, 2022 @ 4:54 pm

If you’re a Shopify merchant, you may be wondering how to offer free returns to your customers. Luckily, there are a few different ways to do this.

One way to offer free returns is to use Shopify’s built-in refund policy. To do this, go to your Shopify admin and click Settings. Then, click Checkout.

Under the “Order processing” heading, you’ll see an option for “Refunds and cancellations”. Click this and then select the “Allow customers to request a refund or cancellation” checkbox.

Another way to offer free returns is to use a third-party app such as Return Magic or Free Returns by Bold. These apps allow you to create a return policy that is tailored to your store. They also provide features such as automatic return requests and return labels, which can make the process of offering free returns much easier for both you and your customers.

PRO TIP: If you are planning on offering free returns on Shopify, there are a few things you should be aware of. First, make sure that you have a clear and concise return policy in place. Secondly, be prepared for an increase in customer service inquiries and returns. Lastly, make sure you have a process in place to handle returns efficiently to avoid any delays or issues.

Finally, you can always offer free returns by manually processing them yourself. This means that you would need to contact the customer directly to arrange the return, and then process the refund once you’ve received the returned item. This can be a lot of work, but it may be worth it if you have a small number of returns or if you want to offer a very generous return policy.

Conclusion: How Do I Offer Free Returns on Shopify?

There are a few different ways that Shopify merchants can offer free returns to their customers. One way is to use Shopify’s built-in refund policy.

Another way is to use a third-party app such as Return Magic or Free Returns by Bold. Finally, you can always offer free returns by manually processing them yourself.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.