As an ecommerce business owner, you’ve likely had to deal with the challenge of backorders at some point. Backorders happen when you sell more products than you have in stock.
While this can be a good problem to have, it can also be a logistical nightmare. How do you keep your customers happy while still maintaining inventory levels?
The solution is to partially fulfill orders. Partial order fulfillment is when you only ship the items that are in stock and backorder the rest. This way, your customers get their products as soon as possible, and you don’t have to cancel the entire order.
There are a few things to keep in mind when partial order fulfillment:
PRO TIP: If you are planning to partially fulfill an order on Shopify, please be warned that this may result in an incomplete order for your customer. In some cases, this may also lead to additional fees being charged to your account.
Communication is key. When an order is placed, the customer should be immediately notified that some items are on backorder and will ship as soon as they’re available. You should also provide an estimated shipping date for the backordered items.
Don’t oversell. This may seem like common sense, but it’s worth mentioning.
If you’re constantly having to partial fulfill orders because you’re overselling your products, it’s time to reevaluate your inventory management. You don’t want to be in a position where you’re turning away business because you can’t keep up with demand.
Offer alternatives. If an item is out of stock and won’t be back in stock for a while, offer the customer a similar product that is in stock. If they’re not satisfied with the alternative, they can always cancel the order or wait for the original item to come back into stock.
Partial order fulfillment can be a great solution for dealing with backorders. By communicating with your customers and being upfront about expected shipping times, you can keep them happy while still managing your inventory levels.
8 Related Question Answers Found
If you’re using Shopify to run your online store, you’ve probably noticed that there are a lot of different ways to fulfill orders. In this article, we’ll go over some of the most popular methods for fulfilling orders on Shopify, and help you decide which one is right for you and your business. One of the most popular methods for fulfilling orders on Shopify is using a fulfillment service.
As a Shopify merchant, you have the ability to fulfill orders through the Shopify admin. Fulfilling an order means that you have shipped the products to the customer and can mark the order as complete. Depending on your shipping method, there are different ways that you can fulfill orders.
As a Shopify merchant, you have two options for how to fulfill orders: self-fulfillment or using a Shopify shipping app. With self-fulfillment, you’ll need to ship the orders yourself. This can be done through Shopify Shipping, which gives you access to discounted rates, or by using your own shipping method.
Shopify is a platform that allows you to create a store and sell products online. You can also use Shopify to automatically fulfill orders. This article will show you how to do this.
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As a Shopify store owner, you may have considered enlisting the help of a dropship company to help you expand the products that you offer in your store. Dropshipping is a business model in which you sell products that are manufactured and shipped by a third-party supplier. This arrangement can be beneficial for store owners because it frees up time and resources that would otherwise be spent on manufacturing and shipping products.
If you’re new to Shopify, the process of creating and completing an order may seem daunting. But don’t worry! We’re here to help.
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