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How do I permanently delete my Shopify account?

Last updated on January 15, 2023 @ 3:30 pm

If you want to permanently delete your Shopify account, there are a few things you must keep in mind.

1. You’ll Need To Pay Your Outstanding Balance

Before you can close your Shopify account, you must settle all outstanding balances on your account.

2. You’re The Only One To Close Your Shopify Store Manually

The Shopify support staff cannot close your shop for you; only you have the means to do so.

3. You’ll Have To Uninstall All Apps

It’s necessary that you cancel the services of all third-party vendors connected to your Shopify account. You should cancel any recurring-fee apps before closing your store, or you might continue to be billed.

4. You Have To Remove Custom Domains

You can move any custom domain you bought from Shopify to a different domain registrar. The domain may also be cancelled. If you’ve set up a custom domain on your Shopify store, you may not be able to use it for another website if you don’t remove it before pausing or terminating your Shopify subscription.

Note: Before cancelling Shopify, be sure to export your store’s data. Shopify retains your data for two years, but if you want to access any information or assets you missed before closing your store, you’ll need to buy a new plan.

How To Delete Your Shopify Store

First, you’ll need to sign into your Shopify account. In your Shopify Admin Dashboard, click Settings.1. Go to Shopify SettingsNavigate to Plan and click Deactivate store.2. Navigate to Plans and click deactivate storeClick Deactivate store.3. Click Deactivate storeSelect a reason why you want to close your store and click Continue.4. Select a reason and click continueEnter your password and click Deactivate now.5. Enter your password and click Deactivate now

PRO TIP: If you delete your Shopify account, all of your data will be permanently deleted and you will not be able to recover it.

That’s it! Now you know how to close and delete your Shopify account. When it comes to closing your online store, the information provided in this guide will come in handy.

 

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.