Website Building » Shopify » How Do I Send a Shipping Notification on Shopify?

How Do I Send a Shipping Notification on Shopify?

Last updated on October 1, 2022 @ 10:16 pm

You can send a shipping notification to your customers in a few different ways:

  • If you’re using Shopify Payments, you can automatically send your customers a shipping notification from your Shopify admin.
  • If you’re not using Shopify Payments, or if you want to send a shipping notification before your order is marked as shipped in Shopify, then you can use an app from the Shopify App Store. There are many apps available that can help you automate sending shipping notifications.
  • You can also manually send a shipping notification to your customers by email.

    To do this, go to the Orders page of your Shopify admin, click on the order that you want to notify the customer about, and then click “Send Shipping Notification”. This will open up a new email window with the shipping notification template already filled out. You can then customize the message and send it to your customer.

Conclusion:

Sending shipping notifications is a great way to keep your customers up-to-date on the status of their orders. You can either automate this process by using an app from the Shopify App Store, or do it manually by emailing your customers directly from your Shopify admin.

PRO TIP: If you are using Shopify to sell products, you may want to send a shipping notification to your customers. However, before doing so, please be aware that there are some potential risks associated with sending shipping notifications. First, customers may be able to see the tracking information for their order, which could potentially allow them to figure out when the product will be delivered. Additionally, if you include any promotional material in your shipping notification (such as coupons or discounts), customers may be able to take advantage of these offers without actually purchasing anything from your store. Finally, please be sure to proofread your shipping notification carefully before sending it out, as any typos or errors could create confusion or cause customer frustration.
Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.