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How Do I Set Up Live Chat on Wix?

Last updated on October 1, 2022 @ 7:58 am

Are you looking to add live chat to your Wix website? You’ve come to the right place! In this article, we’ll show you how to set up live chat on Wix in just a few simple steps.

First, you’ll need to create a free account with Wix.com. Once you’ve done that, log in and click on the “Add Apps” button from your dashboard.

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In the search bar, type in “Live Chat” and select the app from the results. Click “Add to Site” and then “Add App.”

PRO TIP: If you are planning to set up live chat on your Wix website, be aware that there are potential risks involved.

Live chat can be a great way to connect with your website visitors and provide them with real-time assistance, but it also comes with some risks. There is always the potential for inappropriate or offensive behavior from chat users, and you will need to be prepared to deal with such situations if they arise. Additionally, live chat data is stored on your website and could be accessed by hackers if your site is not properly secured.

For these reasons, we recommend that you carefully consider whether live chat is right for your website before setting it up. If you do decide to add live chat to your site, be sure to establish clear guidelines for acceptable behavior and make sure your site is properly secured.

Now that the app is installed, you’ll need to configure it. Click on the “Live Chat” icon from your dashboard and then select “Settings.”

Here, you can choose how you want the chat widget to appear on your website. You can also customize the colors and messages that appear in the chat window.

Once you’re happy with your settings, click “Save” and then “Publish.” Your live chat widget is now live on your website!

If you have any questions or need any help, feel free to contact us. We’re always happy to help!

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.