WooCommerce is a great eCommerce platform and one of its best features is the built-in email system. You can use WooCommerce email to communicate with your customers in a number of ways, such as sending them order confirmation emails, shipping updates, and even follow-up emails after they’ve made a purchase.
In this article, we’ll show you how to use WooCommerce email to its full potential.
First, let’s take a look at the different types of email that WooCommerce can send:
Order confirmation emails
These are sent to customers after they’ve made a purchase on your store. They include order details such as the items purchased, shipping address, and payment method. Order confirmation emails are a great way to thank customers for their business and give them all the information they need about their purchase.
Shipping update emails
These are sent to customers when their order has been shipped. They include tracking information so customers can follow their order’s progress. Shipping update emails are a great way to keep customers informed about the status of their order.
Follow-up emails
These are sent to customers after they’ve made a purchase on your store. They can include special offers, coupon codes, or simply be a way to thank them for their business. Follow-up emails are a great way to keep customers coming back to your store.
Now that you know the different types of email that WooCommerce can send, let’s take a look at how to actually use WooCommerce email.
Sending Order Confirmation Emails
Order confirmation emails are sent automatically after a customer makes a purchase on your store. There’s no need to do anything special to set them up – they’ll just start going out automatically once an order is placed. However, there are some settings that you can tweak if you want to customise these emails. To do this, go to WooCommerce > Settings > Emails and click on the “Order Confirmation” tab.
Here you can change the “From” name and address, add a CC or BCC address, and change the subject line of the email. You can also add additional content to the email by clicking on the “Add Message” button. This is where you can really customise the order confirmation email and make it your own. For example, you could add links to your social media pages or include some personalised message for your customer.
Conclusion: Overall, using WooCommerce email is a great way to communicate with customers in various ways including sending order confirmation emails, shipping updates, or follow-up emails after purchases have been made. There are many customizable options available in terms of settings so that you can make each email unique and personalize it for your customer base which helps build loyalty and increase sales over time!
