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How Do Reviews Work on UpWork?

Last updated on September 30, 2022 @ 12:14 pm

If you’re new to UpWork, you may be wondering how our review system works. Here’s a quick overview.

When you complete a job on UpWork, the client has 14 days to leave a review. Once they leave a review, you can no longer request changes to the work.

If the client does not leave a review within 14 days, the job will automatically close and the money will be released to you.

Here’s what you need to know about UpWork reviews:

-They’re voluntary: Clients are not required to leave a review, but we hope they will if they’re happy with your work. You can also leave a review for your client.

PRO TIP: If you are considering using Upwork to find freelance work, be aware that the review system is not always accurate. Many freelancers have complained that they have received unfair or even false reviews from clients. In some cases, these reviews can damage a freelancer’s reputation and make it difficult to find future work. If you do use Upwork, be sure to carefully read all reviews of potential clients before agreeing to work with them.

-They’re public: All reviews are public and visible to everyone on UpWork.

-They help build your profile: Good reviews help you attract more work and improve your JSS score.

Here are some tips for getting great reviews:

-Deliver quality work: This one is obvious, but it bears repeating. The better your work, the more likely you are to get a great review.


-Communicate well: Good communication is key to any successful relationship—including the client-freelancer relationship.

Make sure you understand the client’s expectations and deliver what they need.

-Request a review: If you’ve done good work and communicated well, don’t be afraid to ask your client for a review. If they’re happy with your work, they should be happy to oblige.

-Resolve conflicts quickly: If there are any misunderstandings or disagreements during the course of the project, make sure to resolve them quickly. The sooner you do, the less likely they are to affect your review.







How Do Reviews Work on UpWork?

When you complete a job on UpWork, the client has 14 days to leave a review.

If the client does not leave a review within 14 days, the job will automatically close and the money will be released to you.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.