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How Do You Chat on Wix?

Last updated on October 1, 2022 @ 5:53 am

There are a few ways to chat on Wix. You can use the built-in chat feature, which is available on all plans, or you can use one of the many third-party chat apps that integrate with Wix.

The built-in chat feature is great for small businesses who want to offer customer support or for groups who want to communicate internally. To use the built-in chat, simply go to your site’s dashboard and click on the “Chat” tab. From there, you can start a new chat or join an existing one.

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PRO TIP: If you are planning to chat on Wix, be aware that there are some risks associated with this activity. First, your chat partner may not be who they say they are. Second, scammers and cybercriminals often use chat platforms to lure victims into revealing personal or financial information. Finally, chat messages can be saved and shared without your consent, so never say or write anything in a chat that you would not want made public.

If you need more features than the built-in chat offers, there are many third-party chat apps that integrate with Wix. Some of the most popular options are Drift, Intercom, and Zendesk Chat.

These apps offer features like live chat, chatbots, and team messaging. To add one of these apps to your site, simply go to the Wix App Market and search for “chat.”

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.