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How Do You Upsell on Shopify?

Last updated on October 2, 2022 @ 2:26 am

As a Shopify merchant, you know that the key to a successful business is making sure your customers are happy. But what if you could make them even happier? What if, instead of just meeting their needs, you could exceed their expectations?

The good news is, you can! Upselling is a great way to do just that. By offering your customers products or services that complement or improve upon what they’re already buying from you, you can boost your average order value and improve your bottom line.

So how do you upsell on Shopify? Below are some tips to get you started:

1. Know Your Customer

The first step to successfully upselling is to know your customer. What are their needs and wants?

What are their pain points? Knowing this information will help you determine what products or services you can offer them that will add value to their purchase.

2. Create Compelling Offers

Once you know what products or services will appeal to your customers, it’s time to create compelling offers. This means crafting an offer that is irresistible and relevant to the customer.

To do this, you’ll need to use strong copy and visuals. Your goal is to make the customer feel like they would be missing out if they didn’t take advantage of your offer.

PRO TIP: When attempting to upsell on Shopify, be aware that this process can be difficult and time-consuming. Make sure to have a solid plan in place before beginning, as it can be easy to get lost in the details. Additionally, keep in mind that your customers may not always be receptive to upselling attempts, so be prepared for some resistance.

3. Offer Add-Ons

One of the simplest ways to upsell on Shopify is to offer add-ons. These are additional products or services that complement what the customer is already buying from you. For example, if someone is buying a dress from your store, you could upsell them by offering a matching scarf or belt.

4. Use Urgency and Scarcity

Another effective way to upsell on Shopify is to create a sense of urgency and scarcity. This means making the customer believe that they need to act fast or risk missing out on something great.

One way to do this is by using time-sensitive offers, such as “20% off if you buy within the next 24 hours!” You can also use stock countdowns, like “Only 3 left in stock!” This creates a sense of FOMO (fear of missing out) in the customer, which compels them to buy from you.

5. Upsell with Bundles

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(style text)How Do You Upsell on Shopify?


As a Shopify merchant, it’s important to always be thinking about ways to increase your average order value and boost your bottom line. One great way to do this is by upselling your customers on products or services that complement or improve upon what they’re already buying from you.

To successfully upsell on Shopify, follow the tips above: know your customer, create compelling offers, use urgency and scarcity tactics, and consider bundling products together. By following these tips, you’ll be well on your way to increasing your sales and delighting your customers!

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.