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How Does Local Pick Up Work on Shopify?

Last updated on October 1, 2022 @ 4:56 pm

Local pick up is a great option for customers who want to save on shipping costs or who live close to the store. Here’s how it works:

When a customer places an order on your Shopify store, they have the option to select “local pick up” as their shipping method. This tells Shopify that they don’t need the order shipped, and you can then arrange to have the order delivered to them locally.

PRO TIP: If you are considering using Shopify’s Local Pickup feature, please be aware that there have been reports of issues with the feature. Specifically, some users have reported that their orders are not being correctly marked as “ready for pickup” and that their customers are not receiving notifications that their orders are ready. There have also been reports of orders not being correctly sorted by pickup location. While Shopify is working to resolve these issues, we recommend that you use caution when using this feature and double-check your orders to make sure they are correctly marked as ready for pickup.

There are a few things to keep in mind when offering local pick up:

  • You’ll need to set up a local pick up location. This is where you’ll deliver the orders to customers.

    You can use your home address, a P.O. box, or even a coffee shop as your local pick up location.

  • You’ll need to arrange delivery. Once you receive an order for local pick up, you’ll need to contact the customer and arrange a time and place for them to pick up their order.
  • You may need to pack the order differently. If you’re using local pick up as a way to save on shipping costs, you’ll need to make sure that the items in the order can be safely transported without being damaged. This means packing them securely and possibly using different packaging materials than you would for orders being shipped.

Local pick up can be a great option for customers who want to save on shipping costs or who live close to the store. By following a few simple steps, you can easily offer local pick up as an option for your customers.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.