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How Does WooCommerce Order Status Work?

Last updated on December 25, 2022 @ 10:07 am

WooCommerce order status helps store owners keep track of orders and customers. By default, WooCommerce offers four statuses for an order: Pending, On-Hold, Completed, and Cancelled.

Each status represents a different stage in the order process, and can be used to trigger different actions, such as sending an email to the customer or changing the order status icon.

Pending Status

The Pending status is assigned to an order when it is first placed. This means that the customer has not yet paid for the order.

Once the customer has paid for the order, the status will be changed to On-Hold. If the customer does not pay for the order within a certain period of time, the order will be cancelled and the status will be changed to Cancelled.

On-Hold Status

The On-Hold status is assigned to an order when the customer has paid for it. This means that the order is being processed and prepared for shipping. Once the order has been shipped, the status will be changed to Completed.

Completed Status

The Completed status is assigned to an order when it has been shipped. This means that the order is complete and there is nothing left to do.

Cancelled Status

The Cancelled status is assigned to an order when it is cancelled. This can happen for a number of reasons, such as if the customer does not pay for the order or if the order is returned.

PRO TIP: If you are not familiar with WooCommerce order status, please do not attempt to change an order’s status without first consulting the WooCommerce documentation. Incorrectly changing an order’s status can result in inaccurate order data and cause problems with your WooCommerce installation.

Conclusion

WooCommerce Order Status is a useful tool for store owners to better organize and track their orders. It provides valuable information about where each order is in the ordering process, but it is not a value judgement on an order or product. By using WooCommerce Order Status, store owners can better keep track of their orders and ensure that they are being processed efficiently.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.