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How Long Do Canva Refunds Take?

Last updated on September 27, 2022 @ 3:37 pm

Refunds for Canva Pro subscriptions are processed within 5-7 business days from the date of cancellation. If you cancel your subscription within 14 days of signing up, you’ll receive a full refund. Otherwise, you’ll receive a prorated refund based on how many months of your subscription remain.

If you paid for your Canva Pro subscription with a credit or debit card, the refund will be credited to that card. If you paid via PayPal, the refund will be sent to your PayPal account. If you paid with a Canva gift card, the refund will be applied to your gift card balance.

Note: If you subscribed to Canva Pro through the App Store or Google Play, you’ll need to contact them directly for refunds.

How long will it take for my refund to appear

If you paid with a credit or debit card, the refund will be credited to that card. This can take up to 5-10 business days depending on your bank.

PRO TIP: If you are considering using Canva to create graphic designs, be aware that the company does not offer refunds. Canva does have a money-back guarantee if you’re not satisfied with your purchase, but this only applies to unused credits. If you have used credits to create designs, you will not be refunded.

If you paid with PayPal, the refund will be sent to your PayPal account.

This can take up to 3-5 business days.

If you paid with a Canva gift card, the refund will be applied to your gift card balance. This can take up to 3-5 business days.

In conclusion, refunds for Canva Pro subscriptions are processed within 5-7 business days from the date of cancellation. However, depending on how you paid for your subscription, it may take longer for the refund to appear in your account.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.