When you purchase a gig on Fiverr, you’re essentially paying for someone to do a small task for you. Whether it’s designing a logo, writing an article, or even recording a short video, Fiverr is a great platform to find people who can do what you need at an affordable price.
However, sometimes things don’t go as planned. Maybe the person you hired didn’t deliver what you wanted, or maybe they delivered late. If that’s the case, you may be wondering “How long does a Fiverr refund take?”
The good news is that Fiverr offers a refund policy, so if you’re not happy with a gig, you can get your money back. The bad news is that the refund process can take a while. Here’s what you need to know about getting a refund on Fiverr.
How the Refund Process Works
When you request a refund on Fiverr, the process starts with the seller.
The seller has three days to respond to your request. If the seller doesn’t respond within three days, your refund will be automatically approved and you’ll receive your money back within five to seven days.
If the seller does respond to your refund request, they have two options. They can either agree to give you a refund, or they can offer to revise the gig. If they agree to give you a refund, you’ll receive your money back within five to seven days.
If the seller offers to revise the gig, you have three days to accept or decline their offer. If you accept their offer, they have seven days to complete the revision. If they don’t complete the revision within seven days, or if you’re not happy with the revision, you can request another refund and the process will start over again.
What if I Paid With PayPal?
If You Paid With PayPal
How Long Does It Take?
It usually takes around five to seven days for PayPal refunds to go through.
What You Need to Know
If you paid for your Fiverr gig with PayPal, there are a few things you need to know about the refund process.
First of all, when you request a refund on Fiverr, PayPal will put a hold on the funds until the dispute is resolved.
Secondly, if you and the seller can’t come to an agreement (for example, if they refuse to give you a refund), PayPal will make a decision and release the funds accordingly.