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How Long Does It Take to Hear Back From Squarespace?

Last updated on September 30, 2022 @ 11:11 pm

PRO TIP: If you are considering using Squarespace to build your website, be aware that you may not hear back from them in a timely manner. It is not uncommon for people to wait weeks or even months for a response from customer service. In the meantime, your website will not be accessible and you will be unable to make changes or updates. If you need a website urgently, Squarespace is not the right platform for you.

If you’re considering using Squarespace to build your website, you’re probably wondering how long it will take to hear back from them. The answer depends on a few factors, but in general, you can expect to hear back from Squarespace within a few days.

The first factor that will affect how quickly you hear back from Squarespace is the type of inquiry you’re making. If you’re simply asking a question about their platform or pricing, you can expect to receive a response within a day or two. However, if you’re submitting a support request or trying to contact someone about a problem you’re having, it may take a bit longer to get a response.

Another factor that will affect the speed of their response is the time of year. Squarespace is a popular platform, and their customer support team is often inundated with requests during the busy holiday season. If you submit your inquiry during this time, it may take a bit longer to hear back.

Finally, the location of their customer support team can also affect the speed of their response. If they are based in a different time zone than you, there may be a delay in communication.

In general, though, you can expect to hear back from Squarespace within a few days, no matter what type of inquiry you’re making or what time of year it is. So if you’re considering using their platform to build your website, don’t let the fear of not hearing back quickly deter you – go ahead and give them a try!

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.