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Is Shopify Customer Service Good?

Last updated on October 1, 2022 @ 2:31 pm

Shopify is a Canadian e-commerce company headquartered in Ottawa, Ontario. It is also the name of its proprietary e-commerce platform for online stores and retail point-of-sale systems. Shopify offers online retailers a suite of services “including payments, marketing, shipping and customer engagement tools to simplify the process of running an online store for small merchants.

Shopify was founded in 2004 by Tobias Lütke, Daniel Weinand, and Scott Lake after attempting to open Snowdevil, an online store for snowboarding equipment. Unhappy with the existing e-commerce products available, Lütke and team decided to build their own.

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Is Shopify Customer Service Good?

Yes, Shopify customer service is good. They offer 24/7 support via phone, email, and live chat.

They also have a large knowledge base and community forum where you can find answers to common questions. Overall, they are responsive and helpful when it comes to resolving issues.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.