Shopify vs. BigCommerce: A Comprehensive Comparison
When it comes to choosing an eCommerce platform, there are a few things to consider. These include the features offered, pricing, and support.
In this article, we will compare Shopify and BigCommerce head-to-head.
First, let’s take a look at some of the key features offered by these two platforms. Shopify offers a much more extensive range of features than BigCommerce. These include:
E-commerce platform: Shopify is the primary eCommerce platform offered by Shopify.com.
It is popular for its easy setup and wide range of features.
Shopify is the primary eCommerce platform offered by Shopify. Customization: Shopify allows you to customize almost everything about your store, from the layout and design to the functionality and features.
Shopify allows you to customize almost everything about your store, from the layout and design to the functionality and features. Pricing: Shopify offers a wide range of pricing options, from free to paid plans.
BigCommerce offers a more limited range of features compared to Shopify. These include:
E-commerce platform: BigCommerce is the primary eCommerce platform offered by BigCommerce.
BigCommerce is the primary eCommerce platform offered by BigCommerce. Customization: BigCommerce allows you to customize only the basic layout and design of your store.
BigCommerce allows you to customize only the basic layout and design of your store. Pricing: BigCommerce offers a limited range of pricing options, from free to paid plans.
When it comes to pricing, Shopify offers a wider range of options than BigCommerce. These include:
Free: Shopify offers a free plan that allows you to create a basic store.
Shopify offers a free plan that allows you to create a basic store. Paid: Shopify offers paid plans that allow you to add more features and functionality to your store.
Shopify offers paid plans that allow you to add more features and functionality to your store. Pro: Shopify offers a professional plan that offers more features and functionality than the paid plans.
BigCommerce also offers paid plans, but they are much more limited than those offered by Shopify. These include:
Paid: BigCommerce offers paid plans that allow you to add more features and functionality to your store.
BigCommerce offers paid plans that allow you to add more features and functionality to your store. Enterprise: BigCommerce offers an Enterprise plan that offers more features and functionality than the paid plans.
When it comes to support, Shopify offers a much wider range of support options than BigCommerce. These include:
Online help: Shopify offers a wide range of online help resources, including a support forum and video tutorials.
Shopify offers a wide range of online help resources, including a support forum and video tutorials. Phone support: Shopify offers phone support for customers who need help with specific features or issues.
Shopify offers phone support for customers who need help with specific features or issues. Live chat support: BigCommerce does not offer phone support.
However, it does offer live chat support for customers who need help with specific features or issues.
When it comes to overall user satisfaction, Shopify is the clear winner. A recent survey found that Shopify users are more satisfied with their experience than users of BigCommerce.
This is likely due to the wider range of features and customization options offered by Shopify.
Overall, Shopify is the better choice if you want an extensive range of features and customization options. BigCommerce is the better choice if you only need a basic eCommerce platform.