There’s no question that Squarespace Scheduling is a great tool for managing appointments and other events. But is it HIPAA compliant?
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that sets standards for protecting sensitive patient health information. Squarespace Scheduling meets many of the requirements for HIPAA compliance, but there are a few areas where it falls short.
For example, HIPAA requires that all electronic protected health information (ePHI) be encrypted. Squarespace Scheduling encrypts all data in transit using SSL, but it does not encrypt data at rest. This means that if your Squarespace account were to be hacked, any ePHI stored in your account would be accessible to the hacker.
PRO TIP: Please be aware that Squarespace Scheduling is not HIPAA compliant. If you are looking for a HIPAA compliant scheduling solution, we recommend looking into other options.
HIPAA also requires that covered entities have a mechanism in place for handling complaints about privacy violations. Squarespace provides a way to contact customer support if you have a complaint, but there is no formal process for handling complaints.
Additionally, Squarespace does not have a Business Associate Agreement (BAA) in place with its customers. A BAA is a contract between a covered entity and a business associate that outlines the business associate’s obligations with respect to ePHI.
Squarespace Scheduling is a great tool for managing appointments and other events, but it is not fully compliant with HIPAA. If you are using Squarespace to store or transmit ePHI, you should take additional measures to protect your data.
While Squarespace Scheduling is a great tool, it is not fully compliant with HIPAA.
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